I have lost data how to retrieve that?

User Support Data Collection
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1

Dear Staff

I have lost my smartphone containing KAP data registered but these were not yet sent.

Can you advice how can I proceed to retrieve my data

Thank you for your kind help

Chastel

2

@chastel, did you mean that you lost the device, which still had the unsent submissions stored on it?

3

Exactly
This is what I mean.
I need your help and support.
Thank you

4

@chastel sorry to inform you, but if the submissions are still stuck on the device and you have lost access to that device, it will not be possible to retrieve them.

5

@Kal_Lam thank you very much for taking your time to assist us.

I really regret