I lost some photos

[fayez_70]

I lost photos for some submission in a project i have in kobotoolbox, this happened when i loaded adjusted xls, is there a way to retrieve

them?

[Kal_Lam]

@fayez_70, are you able to see the images under the Project Gallery?

[fayez_70]

i have 600 submission, i lost the photos for around 100 submissions, is there a way to get them, they were submitted via kobo collect

[Kal_Lam]

@fayez_70, would you mind sharing the following information through a private message so that I could have a closer look at your case:

• Username
• Project name
• Server

Note: You could share with me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…

[fayez_70]

• Username
fayez_70

• Project name

RMS PFM Refrigerator (RPR)

• Server

KoboToolbox