Image URLs Missing in Power BI Power Query – Only File Names Displayed

User Support
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Hi KoBo Community,

I’m importing submission data from KoBoToolbox into Power BI using the Json API, and I’ve encountered an issue with image fields. Specifically:

  • The image file names from questions like Photo_001 and Photo_002 are showing up in Power Query as plain text file names (e.g., IMG_5893-13_25_59.jpeg)
  • However, the image URLs (i.e., links to the actual media files stored on KoBo’s servers) are not appearing.

Here’s a screenshot from Power Query showing the issue:

Screenshot 2025-07-08 134515
Screenshot 2025-07-08 134515656×737 28.3 KB

I have validated that I can see the images in KoBo manually via submission review.
Couldn’t attach more than 1 image here but can share that screenshot if needed.

Any guidance on solving this issue would be appreciated. Thanks.
Best,
Ashis.