For months, we’ve had an integration workflow running that queries Kobo project data (form submissions) and the asset (form metadata). The second now fails with 500 error.
I can still fetch data just fine with this request:
GET https://kf.kobotoolbox.org/assets/{projectid}/data/?format=json
However, this request now returns a 500 error when I try to query a list of forms available in my Kobo account:
GET https://kf.kobotoolbox.org/api/v2/assets/?format=json
This also fails: GET https://kf.kobotoolbox.org/api/v2/assets.json
^This was working for months before, but since April 15th I am encountering 500 Internal Server Error error with every request.
This url also used to take me to v2 api docs, but it now fails - see screenshot:
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@dianedetoeuf fyi this is issue impacting the workflows where we check which Kobo forms are in a project and active
Welcome back to the community, @aleksa_krolls! I did not have any issues when trying it out at my end. FYR …
Thanks @Kal_Lam for the quick reply.
We’ve tried with another credential, and confirm this works for one credential, but not the other… GET https://kf.kobotoolbox.org/api/v2/assets.json
We’re investigating permissions to see what’s different about the 2 credentials, but if this is a credential issue - then I’m curious why the Kobo API returned a 500 error code instead of 4XX to let us know it was auth-related. Keep you posted!
HI @Kal_Lam, it looks like there is a specific issue with my Kobo account - see screenshot which shows it’s failing to list asset. This is preventing us from fetching the list of forms:
Thanks!
Hi @aleksa_krolls , @Kal_Lam, my team is facing the same issue. Is there a solution for this?
Thank you.
@dianedetoeuf and I are still experiencing this issue when trying to query a list of forms via the API (GET /assets). This error only appears with Diane’s account, and not others, so something is wrong with her account/credential. We see more 500 errors today @Kal_Lam - any feedback on this failed to list assets error from Diane’s screenshot? Note that this error is showing up in the frontend UI, as well as in the API response.
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Hi @Kal_Lam , the failed to list assets error still appears every time I open my account. Can you help?
