Is the global kobotoolbox server down?

[fallou_diaw]

I try to connect on my account but i have 504 bad gatwayn error.

Thank you !

[aaj]

I have the same problem

Unable to access KoboToolbox - neither the projects page on kf.kobotoolbox.org nor open any webforms on ee.kobotoolbox.org sites

Getting a “504 Gateway Time-out” error!

Please help

Thanks

[pilaf_1234]

Im having the same challenge. What can the problem be? please, help!

[Kal_Lam]

@fallou_diaw, @aaj, @pilaf_1234 thank you for brining this to our attention. We are investigating and will sort this out.

[Rusti]

Also having this issue today

[pilaf_1234]

Working now. Thank you @Kal_Lam

[Kal_Lam]

@fallou_diaw, @aaj, @pilaf_1234, @Rusti, kindly please be informed that the server is back working now! Apologies for the inconvenience caused!

[Rusti]

Thanks Kal

[fallou_diaw]

thanks @Kal_Lam for your suupôrt, it’s working now !

[aaj]

Thanks for the prompt response @Kal_Lam

Am able to work in the projects page (IDE) now. However, webforms still do not open. Still getting a 504 Gateway timeout error

regards

[jnm]

@aaj

However, webforms still do not open. Still getting a 504 Gateway timeout error

Thanks; we believe we have just fixed this problem. Could you please refresh your browser and try again?

[aaj]

Webforms are working properly now.

Thank you @Kal_Lam and the support team

[Kal_Lam]

@aaj,