Issue with editing the submitted data

[Ash]

Dear Kal_Lam,
I am having an issue with editing the online forms. I tried all the steps discussed in forum files, but could not get through. Can you please help. How shall I share the details with you for you to help.

Kind Regards,

[Kal_Lam]

@Ash, could you share a screenshot of how it looks like when you try to edit? Also, please let us know the server and the browser you use.

[Ash]

Dear Kal_Lam,
Here I am submitting the screenshot

I am using the KobotoolBox server and I am using google chrome browser.

Regards,

[wroos]

Can you try it with single edit in modal edit mode from the table row?

[Ash]

Dear All,
I tried editing single entry also multiple entries but could not do it.

[Ash]

Dear Wroos,

Yes, I tried in modal edit mode but it shows error as ‘‘There was an error loading Enketo’’. Is there any other way to to edit ?

[wroos]

Would you mind to directly use the pencil icon in the table view (for a case row), please? And provide a screenshot of any error msg?

Did you check the form with the online validator?

[Ash]

Yes, I validated the form through online validator, it is ok. I directly used the eye icon in the table view to edit. but when I try to edit it, it directs to new page and there is the error saying “There was an error loading Enketo”. Screenshot attached.

[wroos]

Can you try the pencil icon from the table view, please.

[Ash]

Dear Wroos,

yes I tried pencil icon from table view. It worked for the lastest 2 entries, for the rest it is giving the same error about loading Enketo. I really need to do editing in the forms before we prepare our reports. Any suggestions please

[Kal_Lam]

@Ash, would you mind sharing the following information through a private message so that I could have a closer look at your case:

• Username
• Project name
• Server

Note: You could share with me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…

[Ash]

Dear Kal_Lam.
U- xxxxxxx
PN- DPMR Coordinator Checklist 2022
S-kobotoolbox

[Kal_Lam]

@Ash, I did not have issues loading your form while editing. FYR:

I tried this out on Chrome.

[Ash]

Kal_Lam,
yes you are right, there is no issue loading the last few forms, When I open the table the last 1-2 entries I am able to load the form, but if you check on page 2 or any other previous pages and try to open the form, it shows the error about loading Enketo.

[Ash]

Kal_Lam
Did you see the issue with the forms? I am using chrome browser also tried other browsers but the same error happens. Hope to find the solution. Regards