Issue with Missing GPS Data and Map Errors

User Support Data Management
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1

I’m writing to report an issue I’ve encountered with some of my survey data downloads. A couple of days ago, I downloaded an Excel file from one of my projects and the GPS coordinates were included in the dataset as expected. However, when I downloaded the data again today, the GPS information is missing from some of the surveys.

Additionally, when I try to view certain surveys on the map within Kobo, I get an error and the data doesn’t load properly.

2

Welcome to the community, @info_2024! Could you kindly share with us a screenshot of the issue for those missing geopoint from your data/map? That should help us understand your issue pictorially. Did you mean it’s blank when exporting the data in xls format?

3

Kindly find attached a screenshot of what appears when I try to open a survey on the Map

(attachments)

Survey on Map .png
Survey on Map .png1448×584 38.2 KB