Issue with Validation Dropdown in KoboToolbox Form

[manishap]

Dear KoboToolbox Support Team,

We are facing an issue in our form: YL Session Attendance Form 26–27 (DMN, KAR, RAJ, Goa).

The dropdown field “validation” (Approved / Not Approved / On Hold / “-”) is not working properly for certain dates. For those entries, the value cannot be changed from “-” to any other option, while it works fine for other dates.

Kindly help us identify and resolve this issue. I can share the XLSForm file if required.

Best regards,
Manisha Patel

[Kal_Lam]

Welcome to the community, @manishap! Could you kindly provide me with the following details through a private message? Maybe I could have a closer look at your case?

• Username
• Project name
• _id for that specific case where you could not make changes tot he validation status
• Server

You should be able to send me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…