Issues with custom reports visualization

Sorry, but I have the same problem, after turn the report to donuts. However, it still does not work. I switch the browser language (both Chrome and Edge) and the Kobo Language to ensglish. Could you help me?

Welcome to the community, @emanuele_lini! Would you mind sharing with me the following information through a private message:

  • Username
  • Project name
  • Server

Seems like you have 3 projects with this issue. Could you kindly confirm?

@emanuele_lini, kindly please be informed that this is a bug that has been recorded in GitHub, which you could follow here:

KoBoToolbox should resolve this issue in the next release. As a temporary fix, I have reset the custom report for you. You should now be able to view the graphs once again. This time, if you wish to play around with the custom report, kindly please note the followings:

  • First, change your browser language to English.
  • Then you could work with graphs and bars without any issue.

I will let you know when we have a permanent fix for this issue.

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Thank you, now it works.


Hi @emanuele_lini,

Kindly please be informed that we have a recent release of the KoBoToolbox, which should fix this issue permanently. For details, please feel free to go through the release notes: