Dear KOBO community,
Since yesterday this message keeps popping preventing me to access to the forms and viewing submissions. Data collection is in the process, The following message pops up “failed to list assists”, please see the attached screenshot.
Welcome to the community, @tmt_kobo23! Does it keep popping up in your account even after you refresh your page?
yes, it pops up and then the black screen goes away, and it keeps loading, you can see in the background of the SS attached, the Project tab is loading the Library tab is working normal.
@tmt_kobo23, kindly please be informed that we are investigating this issue and will get back to you once we resolve it.
@tmt_kobo23, kindly note that the issue has been resolved. Please feel free to reach out if it recurs. Thank you for your understanding and patience.
