Kobo Deploy Error on Own Ubuntu Server (Needed Help Emergency)

[Yogesh]

[Kal_Lam]

Welcome to the community, @Yogesh! Maybe this post discussed previously should help you solve your issue:

Kobocat form is not loading Data

Did you install it using run.py or some other method? This seems to be a configuration error with the KPI module or the interface between KPI and KC. You can check the logs inside the KPI container. I guess the quickest way to resolve it would be to run run.py --setup again.

[Yogesh]

i already done that …
i reinstall it again with run.py --setup but the error still exits…
any solution ??

[Yogesh]

Form is deployed and it shows the link missing error…

[ks_1]

Can you access enketo and kc URLs separately?
What does it show when you run docker ps?

[Yogesh]

yes i can access both enketo and kc url separately…
all container are running when i run the docker ps…

[fanar]

I face the same issue and this is fixed after turning off the firewall

[fanar]

or allow below ports
sudo ufw allow 6380/tcp
sudo ufw allow 80/tcp
sudo ufw allow 443/tcp
sudo ufw allow 5432/tcp
sudo ufw allow 6379/tcp
sudo ufw allow 6380/tcp
sudo ufw allow 27017/tcp