KoBo form loads in the instance hosted by KoBoToolbox but does not load in my self hosted server

I have installed kobo in digital ocean VPS
Everything works fine but its been some days that Kobo form loads in kobocat but …
The new kobo interface …freezes in loading …

Hi @Amulya,

Welcome to the community! Would you mind checking the survey form if it loads in Enketo?

Have a great day!

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Now I can only check i in kobocat using the subdomain kc.kobo.domain.com
As I cannot access the new interface but
ee.kobo loads up.

it also gives … failked to list assests error

@Kal_Lam the inner loading of kf …does not load.

everything in the Kobo cat works but enketo and KPI (kf ) does not work or there is loading screen

Please check in the developer tools of your web browser for errors in the console and network tabs. Also, try visiting your instance of KPI in an incognito/private browser window.


I restarted the kobobe and kobofe container thats not working too

Hello did anyone help here to fix because even I am facing the same issue .

If you found fix please let me know

Hi @Mdkhamru
I am assuming you followed all the steps such as checking the form within our instances? If so, I will tag @jnm to provide more input, if any.


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thanks i will waiting for inpute


I looked at the logs, they are not much of any help:
“me/ => generated 27 bytes in 782 msecs (HTTP/1.0 500 ) 6 headers in 192 bytes (2 switches on core 0)”

It just says that there is a 500 error but no detailed error message is displayed