Kobo issue: document has no root element

sir can you help of my kobo form i got an error that document has no root element…when i update the form or media i got this error…but when i deleted the form and get form again and it’s working…can you help me about this issue the when i update the media or form i will not get the error again…this error occurs only when i upload the csv file…tnx

Could you also kindly share with us the screenshot of the issue? This should help us understand your issue.

xref prior “no root element” issue (not sure if the same as your experience): Document has no root element (error message seen in ODK Collect)