Kobotool Rest Service Failure

User Support API
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1

Hi,
I am trying to use REST API service to send collected data and it’s working fine. The issue is, when receiving server is down, it will retry 3 times and stay idle. Now I’m wondering how to push failed submissions via REST API. Is there any solution?

Also, I’m not getting email upon failure which I should get as per documentation.

Looking forward to it. Thanks!

2

Welcome to the community, @binodrm7! Could you kindly let us know the server you are using?

3

Hi, I am using humanitarian server

4

@binodrm7, could you kindly share with the community a screenshot of the failed submission that is in pending mode?