I can’t access my project server kootoolbox.org. 502 Bad Gateway, please help to fix it soon
You can find the information in here:
Thank you, @hakan_cetinkaya, for sharing the announcement link and updating the community on the server downtime. Expecting similar support in the upcoming days too.
Yes it can be accessed but there is a problem for exporting data, it’s been more than an hour processing
What is the total number of submission in the project that you are trying to download?
Also, having the same issue exporting data in (xls) type
Project’s name: Community Diagnosis Quantitative
Number of submissions: 25
Account Username: alturabi1990
This is happening for the other projects as well.
Waiting for your valuable response
Elhami A.A. Ahmed
Welcome to the community, @alturabi1990! Is this still happening? Kindly please let us know.
Fortunately, The issu is solved now @Kal_Lam
but it seems the server takes too much time to process the file for downloading
Thank you for your quick response
Thank you for confirming on this @alturabi1990!