I have a form which contains actually 19625 entries.
I have problems downloading the media files, which are 1 photo per entry.
Kobotoolbox replies after more than 7h waiting with “failed”.
How can I get access to the collected pictures?
Best regards,
Bart Roelandt
Welcome to the community, @BartRoelandt! You should be able to download your media attachments from the server by following this support article Downloading Photos and Other Media.
@Kal_Lam
Dear Kal_Lam,
I installed the Down Them All extension on Firefox, but it does not seem to work.
I downloaded my data including the media URL’s, saved the excell-sheet as .htm and dragged that file to the firefox search box. The file opened in the screen. I opened the extension and made it run.
My first try was with the full dataset and the Down Them All extension responded for each item with “server error”
My second try was with a selection of 119 items and the the respons was “cancelled”.
What goes wrong?
Bart
