Lm failling to proceed on a page where it shows customer name to be visited

I’m facing challenges on Kobo lm failling to proceed on a page where it shows customer name to be visited .When l enter customer main contact it is not show Customer name please help me how can l solve this problem

Welcome to the community, @team_malawi! Could you kindly elaborate on your issue please so that we could understand and help you out if it’s related to KoboToolbox?

I’m failing to do my DCE because my Kobo collection app it is not functioning properly . After starting new form when l reach a page where I’m supposed to enter customer details like main contact of a customer no data is found.
I’m waiting patiently from you to assist me on this issue.

Thanks your faithfully
Limbikani Elson

I’m facing this problem on Kobo collection app