May I ask if the kobo server for enketo is down right now? Apparently, even though the internet connection is good, loading the survey form returns this Loading Error “Gateway Timeout”. The survey was deployed last June 22, 2020 and the last submission were recorded on June 26, 2020.
Welcome back to the community! Thank you for flagging this issue in the community! Kindly please be informed that the HHI server seems to be working smoothly while the OCHA server seems to be slowing down/not responding.
Have reported the issue to our developers.
Have a great day!
Thank you very much Sir Kal for the quick reply. Hopefully, the problem will be resolve soon.
Good morning. I just want to inform you that this problem is already solved. The survey forms can now be access without any error.
Thank you very much.