Hello i’m facing loading error, does kobotool limitt question total number , i have more than 600 questions and i think it is the reason, if any one has an idea please suport me.
@adminpro, yes it affects the loading when you have a long list of questions
or choices
in your survey project. Please be informed that the web server only allows each request to take 120 seconds
. And if a form is not able to load even within this 120 seconds
your forms do not get deployed/loaded.
You could thus solve this by either trying to collect your data through Collect android app
or build your survey project using an external select
(if you have a long list of choices).
can i share xls file so that you can, may be split the form in two side and see the out put ?
Splitting the form depends upon your choice. I mean you could make it two different survey projects instead of having only a single project.
OKay, i just need the confirmation, to be sure that the numbe of questions is the real reason this is the real reason. that is why i wanted to send you xls file so that that you can analyse it if posssible.
Yes, this issue generally comes up when …
- you have a long list of questions
- when you have a long list of choices
But if you wish to share your xlsform, please feel free to share it with the community. We would love to have a look and confirm the same which maybe would also help you take other actions.
NEW user can not upload document , how can i send it to you
You should now be able to share your xlsform. If not, please refresh the page, and that should let you upload xlsform to the community.
@adminpro, seems like your question has approximately 7000 rows of questions
, which is definitely causing the loading issue:
I see the same issue at my end too:
OKay let me split the form in two parts
Not still sure if it would work by splitting on two halves. 7000 rows is a huge list of questions.
I splitted the form in two parts and it fixed the issue.
Hello @adminpro ,
Did you try to change the structure and use repeats instead of many single groups with similar questions/structure?
Also, a lot of choices are the same. So, could be condensed/reused, e.g. YesNo.
no i didnt modify things for metrix question, i just duplicated select one question, to speedup the work
Hi @adminpro
Ahaaaa, there lies your problem
This is an issue with an error on your form that is introduced when you did not set up everything as required. I would suggest you take your time and review your form and correct the errors.
Regards
Stephane