Lost a form from Kobo account

[28intersos]

One of the forms is missing from our Kobo account, along with the data that was collected. Could you please help me with this process?

[Kal_Lam]

Welcome to the community, @28intersos! Could you kindly let us know from where your data got lost? Did you mean it got lost from your Collect android app or the webform?

[28intersos]

from our Kobo account

[Kal_Lam]

@28intersos, could you kindly provide me with the following details through a private message? Maybe I could have a closer look at your case?

• Username
• Project name (that is missing from the server)
• Server

You should be able to send me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…

[Kal_Lam]

@28intersos,

@28intersos

from our Kobo account

It could also be an issue where you accidentally deleted it from the server.

[28intersos]

Thank you but I checked all with admin but the project or form is totally missed

[Kal_Lam]

@28intersos, did you share with me the requested details? I could have a look at our server to see if any deleted projects are still stored coming from your account.