Lost Data at Downloading

[bajay]

Dear Support,

We collected data but upon downloading to Excel, I am realizing it is missing some of the mandatory fields like age and sex of respondents. What could be the issue and can it be ractified?

[Kal_Lam]

Welcome to the community, @bajay! Did you redeploy your survey project? If yes, maybe you will need to go through this post discussed previously to learn what happens if you redeploy a project:

Missing data when i download my data on KoBoToolbox

Hi @Chigieluv Thank you for your patience, we had been looking at your forms before we realized that the issue you are looking at is not actually a problem, but more of a self-alignment of the data to accommodate the form (questionnaire) edit you had done. To understand the above, I will need to point out the following key points. When you create a question and name it, e.g. Q1, the data will all be collected under Q1. When you edit the name of Q1 to say Q1edit, all data collected after …

And you could go through our support article Recovering Data From Previous Form Versions to download data from earlier versions.