Missing data, after redeployment

The earlier this month I edited and redeployed the survey form. A few days later, I noticed this issue with the data not appearing. Even when checking the DATA > Table View, I don’t see any data there, also when I inter my kobo account I can see the total collect data on this project Please does anyone help me how I can recover or access this data.

Welcome to the community, @mariam_muraad1! Could you provide me with the following through a private message? Maybe I could have a closer look at your case?

  • Username
  • Project name
  • Server

You should be able to send me a private message as outlined in the post discussed previously:

Hi Kal,_lam
The new message option is not visible to me. Could you please send me a private message so that I can reply there.

I have tried to send you the requested information in a private message. Could you please confirm if you received it?