I was updating the translation of a form in XLS form and uploaded it. I got an error but didn’t get a chance to capture what it was and then it deleted my project and all project data. The form no longer exists and my links to the json file show up {“detail”:“Not found.”}.
What happened and how do I recover it?!? Specifically the data that was already collected!! I can obviously just upload the XLSForm to get the form back but need the collected data
Received! In the mean time, could you also provide additional information on when did this happen? This information should help us better understand your issue.
No, that is a redeployed version of the same form I found under “Draft” hoping I’d get my data back. The original form number was 551732, this one is 594998 and has no data
I’m not 100% sure as the enumerators were collecting data at the time but thankfully we have only recently started and so about 15 or so I think. However they have already left the villages they were collecting data in and I really don’t want to have to send them back again.
How did you keep track of the missing project i.e. how did you know that it’s number was 551732? In general i don’t keep a track of the same unless i make same API call. Did you try to use some API call to replace the translations?
When this happened I thought that maybe the form number would help so looked again.
I use the kobotoolbox website to update it (i’m not sure how to do it with the API). I just go to the form and click replace form button, choose XLS form and then drag and drop it in.
@pcranley, i hope you have been able to retrieve your lost project by now. Could you kindly confirm. This was due to the following as outlined in the announcement:
