Mobile number field is taking only 9 digits

[KVKGadag]

Description

We are entering the data in kobocollect app. In the mobile number field, it is taking only 9 digits and displaying error when we press on Next to go to the next screen.

Expected behavior

It should allow 10 digits to enter in mobile number field

Actual behavior

It is taking only 9 digits and displaying error when we press on Next to go to the next screen.

[Kal_Lam]

Welcome to the community, @KVKGadag! Maybe you could try using the following:

• Question type: text
• Appearance: numbers

For details, you could also try having a look at this post discussed previously:

Not able to type digits more than 10

Welcome back to the community, @mumtaz4uali! Try the following regex code: regex(., '^[0-9]{10}$') Note: You will have to make the question type as text and appearance as numbers. For more regex code, please visit our support article Restricting Text Responses With Regular Expressions.

[KVKGadag]

Sir,
I am not the developer. I am the user. I am entering the data in Mobile number field and it is taking only 9 digits.

[Kal_Lam]

@KVKGadag, in this case you may need to reach out to your admin who created this survey project and deployed. He should be able to fix this and make a redeployment.

[KVKGadag]

Okay Sir. Thank you