My KoBo account is totally bloked

[znb]

Hi KoBo team:
my KoBo account is totally bloked. i’m not able to download any data or even create any new form.

[Kal_Lam]

Welcome to the community, @znb! Could you share with me the following through a private message: Also please let us know the time from when your project was blocked.

• Username
• Server

You should be able to send me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Have a great day!