Dear Kal_Lam, according to other conversations could it be that you need to activate the NLP feature in our account? If this is the case thanks for activating it soon! Best, Andes Resilientes Team
@andes_resilientes, apologies for the delayed response! Please be informed that this feature is now available for all users. You should be able to learn more about the same through this support article Transcription and translation of audio responses.
