Not able to download form in the application

[Seema]

I have developed a form and deployed it.
However, I am not able to download it in the kobocollect application.
I have used the following url:

KoboToolbox

Please help.

[Kal_Lam]

Welcome back to the community, @Seema! This post discussed previously should help you solve your issue:

Not able to get blank forms to the app

@panirbms21, the first thing you will need to do is configure the Collect Android App as outlined in this support article: The second thing you will need to check is to see if the enumerators have at least logged into their KoboToolbox account once. Failing to login to the account at least once should also cause such issues.

[Seema]

Thank you for the quick response.
I have followed the process by using the new url.

Still it is showing ‘No form to download’ in Download form’ menu.

[Kal_Lam]

@Seema, could you kindly share a screenshot from your Settings>Server from your Collect Android App so we can understand how your configuration is done?

[Seema]

@Kal_Lam , please find the attached screenshot.

[Kal_Lam]

@Seema, you need to do the following:

URL
https://kc-eu.kobotoolbox.org

Username
fessouthstudy1

Password
*******

[Seema]

@Kal_Lam Thank you.
But, I have tried with this server link too. However, it shows error. Attaching the screenshot.

[Kal_Lam]

@Seema, are you the admin owner of that project, or is it someone else?

[Seema]

@Kal_Lam I am the admin of this account. And the user name and the password given is correct.

[Kal_Lam]

@Seema, have you checked Allow submissions to this form without a username and password as shown in the image below?

That should solve your issue!

[Seema]

@Kal_Lam Thank you. However, I want the enumerators to use user name and password to upload the form.

[Kal_Lam]

@Seema, if this is the case, then you will need to toggle it on and then also check the login credentials if it works in the browser. If the credentials works on the browser, it should also work in the app.