Once I redeploy and launch the form I get the message that the csv file can’t be found or failed to load

[Kal_Lam]

@xbc, this post discussed previously should temporarily help you solve your issue (until we make a fix for it):

Failure to access csv file uploaded to Settings/Media

@york_rff, would you mind trying the following steps please to see if that helps? Delete the media files from your project. Deploy your project. Upload the media files. Deploy your project. Kindly please let us know what happens.