Option fields keep changing

Hi, I have built a form and made some edits, the form has been saved and redeployed and the link refreshed. However the options for one question keeps changing automatically.

Please assist.

Thanks

Anyone who can help with this issue please?

@Elyjoy, did you mean the choices get shuffled automatically every time you try to fill up a survey form?

Feel free to correct me if I understood you differently.

That’s right

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@Elyjoy, kindly please be informed that this happens when you randomize your choices. You should be able to learn more about the same by following this post discussed previously:

This is not the case for me so it does not help

@Elyjoy, could you kindly share a screenshot of your issue (randomized choices) so that the community should be able to understand your issue pictorially?

Hi have not randomised my options, the form once deployed is however showing the wrong option

This questions options before deployment are yes and no and they default to male and female

@Elyjoy, maybe download your form as XLSForm and then check the label provided tot he question.

Done that, it doesnt help me

@Elyjoy, could you provide me the following through a private message? Maybe I could have a closer look at your case.

  • Username
  • Project name
  • Server

You should be able to send me a private message as outlined in the post discussed previously:

Hi, was there any resolution to this issue? I’m having the same problem. The form was set up perfectly but at some point the associated question and option IDs have become completely mixed up. I thought this was an issue a few months ago but thought it must be me having done something wrong. I changed and triple checked everything but now its happened again. We can’t deploy forms if this is going to happen! Any help greatly appreciated.

None, the issue still persists which is rather annoying. Any help on this would be appreciated.

1 Like

@Kal_Lam happy to share templates so this can be investigated

Can you please post the form you are having problems with here so that we can try to reproduce the issue you are seeing, thanks.