Problem sharing form and getting in kobocollect

[Kal_Lam]

Hi @francislessard,

Welcome to the community! Please also see the community discussion with a similar issue. Maybe blending the information mentioned would help you solve out your problem.

Unable to add KoBo user to share permissions

I’m attempting to add a KoBo user to a form, but am unable to invite them. Previously, when typing in a username under the “Invite collaborators”, the invite button turns blue when the username is recognized. However, KoBo is not recognizing the user I’m trying to add (and yes, the username is spelled correctly!). Any assistance is appreciated.

For details you could also have a look over to the support article Managing Permissions which would further help you better understand on how to share projects.