Unable to add KoBo user to share permissions

I’m attempting to add a KoBo user to a form, but am unable to invite them. Previously, when typing in a username under the “Invite collaborators”, the invite button turns blue when the username is recognized. However, KoBo is not recognizing the user I’m trying to add (and yes, the username is spelled correctly!). Any assistance is appreciated.

Hi @vklopez,

Welcome to the community! Please try out the followings to share your project with other users: Select SETTINGS>Sharing>Invite collaborators.

Once you are here (as shown in the image above), you will see an area where you are allowed to Enter a username. Type the KoBo username correctly here. Then to its right side you will see an area with select mentioned. Here you will have the following options to select View Form, Edit Form, View Submissions, Add Submissions, Edit Submissions, Validate Submissions. Select one of them and press INVITE. If you wish to provide the user multiple permissions repeat the process by entering the same KoBo username (you entered earlier to provide permission over your project) and then providing another permission and then providing the INVITE again. You will need to repeat this process until you are done.

Yes, this is exactly what I did. But the username I typed in - which, again, was typed in correctly- is not recognized.

Hi @vklopez,

Please note that sharing projects between the humanitarian server viz. the OCHA server (humanitarianresponse.info) and the non humanitarian server viz. the HHI server (kobotoolbox.org) is not possible. Sharing projects with other users is only possible within the same server.

A post was merged into an existing topic: Problem sharing form and getting in kobocollect