I sent this to the support email, but it tells me to post it in here…
Good night, I hope you are doing fine.
I have to report that one of my coordinators is having troubles loading drafts, there’s a message that tells her to communicate to the support email and notify that there is an error:
Looking at the screenshot you have shared, it seems like you are not able to load the draft form that was saved previously. Is this the issue you are facing?
Yes, My coordinator can’t load the draft, to finish the form, plus, I’m facing the same type error trying to load the edit version in the platform when I try to access the loaded forms…
Also, when I open a new form I have some note type fields that look a lot different from the normal version… Is there something new in the platform? It has a lot more space than it used to
El El mié, 19 de ago. de 2020 a la(s) 1:44 a. m., Kal_Lam via KoBoToolbox Community Forum <noreply@community.kobotoolbox.org> escribió:
That is you have some filled up forms stored and saved in the browser that is still not sent to the server, you try to open it and then you get this error message.
I don’t even send forms why should I have the issue of unsent forms???
Of course my coordinator has some unsent forms… the ones she has on drafts that she CAN’T access to because of this error message…
It is VITAL that we can save drafts and that I can access forms to edit.
I tried changing my navigator, and cleaning it but I get the same issue…
I really need to solve this as soon as possible… both for me and my coordinators. PLEASE!!
However, it would be good to see if there is any complexity in the xlsform itself as i tested the same with a normal dummy project and could edit the same normally (without any issue). Have you tested the same (with a normal dummy project) at your end @analucia_espinoza@Ysr3322?
Well, I tried with a less complex project and it loads, is it possible that the platform has some changes that invalidates my form? Since I see there’s been a change in the way I see it deployed
Is there a non supported function in this version?
El El mié, 19 de ago. de 2020 a la(s) 6:29 a. m., Kal_Lam via KoBoToolbox Community Forum <noreply@community.kobotoolbox.org> escribió:
Will explore and get back to you soon. In the mean time would you let us know if you were able to load the forms like i did with the form that you shared. It takes a bit long time but you should be able to load them.
Hello there ,
i got the same issue , i try to do this steps to solve the issue
1 remove all regex
2 remove almost all the calculation
with no change
, trying to find a solution with no luck till now
if you find the root of this issue please share it
Welcome to the community! Could you kindly share with us a screenshot of the issue you are facing so that it would help the community to understand your issue. Would you also mind sharing the data entry link so that we could try it at our end.
Hello @omaribilal how are you? Noo ! I haven’t found any solution yet…
I’m trying to load the same xls form in a new project… and it was implemented, so in theory it should be working fine, because all the structures were recognized …
But no idea…
I don’t have an unhcr server !
But I really need to have access and edit some of the forms…
I don’t know if @Kal_Lam can have my information (account and password) and see for himself ! This is vert worrying for our office.