Hi you all,
I have already called the assistance number. then this is a desperate test to see if someone else solved in another way my problem.
I have bought a Macbook pro 2020. And I recently bought also a Libra H20.
I changed several adaptors but none of them made my Kobo be detected by my Macbook. It is only charged, but it is not “seen” in any way.
I tried to download Kobo App. Nothing - it blocks asking me to connect the device.
I tried to change USB ports, 2.0 or 3.0 from the same adaptor. Nothing.
My Kobo works fine in other 2 Windows computers, it has not any deficiency.
Is there someone of you which solved this issue? Thank you very much in advance.