Processing for a long time when trying to download data

The same thing is happening to me :

I’ve been trying for a while. I’ve erased the others hoping that it would let me download the data. But it’s still processing after a few minutes.

I have the same problem, I can’t export data. @Kal_Lam с
an you please tell me what could be causing this?

@analucia_espinoza, @zerkalo, as a workaround (until we make a fix), please try downloading your data in the XLS (legacy) format. It should work without any issues.

thanks, it worked

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Thanks for the reports and your patience! We believe the issue is now resolved, and regular exports should work quickly again.

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