Pull data shows in kobo interface but not downloading

Hi,
I have uploaded a CSV (Comma separated) file to get data in the data collection tool, it is working well. When I download data, data from csv file (as pulled data) not downloading. Please help resolve the issue.
Thanks, Regards-Bibhuti

@bibhuti, could you kindly share with us a screenshot of your issue so that we could understand it pictorially?

@Kal_Lam , Thank you for your attention. It is resolved. It is found that data collectors did not enter actual Member ID that is in Pull data file.
Regards, Bibhuti

Im having errors using this wonderful function of pulled data, I want to check for registered player’s data set the errors is as follows:-

Loading Error

Error occured during the loading of this form. We do not recommend you use this form for data entry until this is resolved.

Please contact [support@kobotoolbox.org](mailto:support@kobotoolbox.org?subject=loading errors for: https%3A%2F%2Fee.kobotoolbox.org%2Fx%2FYl1nfQ4A&body=*%20Failed%20to%20load%20FAZID.csv.) with the link to this page and the error message below:

Failed to load FAZID.csv.