Welcome to the community, @RSU! Did you know we have 2 servers hosted publicly? FYR,
Maybe you are trying to login to a different server? If you are sure you have logged into the correct server but still face a login issue please feel free to reach us at support@kobotoolbox.org with the email that was registered to the account. We shall then investigate your issue. Please also note that you will also have to provide backups of evidence that the account belongs to you.
