To our KoBo Community,
We would like to kindly remind everyone that you should never publicly share personal and sensitive information on the forum, such as account passwords or personally identifiable data. If sensitive information is needed by a support specialist or a trusted user to help resolve an issue, please only share through a private message. Please never post your account passwords, not even in a private message.
If you want community support for help with analyzing or visualizing your data please remove anything from the dataset that could contain sensitive information first, or replace it with dummy data.
We’ve created this topic and added some more language to the “About the User Support Category” and forum Guidelines to hopefully prevent users from making this mistake.
If there are any questions, comments, or suggestions in regards to this, please feel free to respond here in this topic.
Best,
Michael