How do i send a private message to a user in the community forum?

[Lavinia]

Hello there,

How do I send a private message?
Thanks,

[Kal_Lam]

Hi @Lavinia,

You could send a private message to a user in the community forum as follows:

Step 1: Select the Reply button as boxed in red below.

Step 2: Select the Reply button once again, but now from this place as shown in the image below.

Step 3: Now select New Message as shown in the image below.

Have a great day!

[rhama111]

I’m having same issue. Comes up with “cannot send a personal message to that user”

[Kal_Lam]

@rhama111, you should now be able to send a private message. If you still have issues, please refresh your page.

[rhama111]

Thank you!