How do i send a private message to a user in the community forum?

[Lavinia]

Hello there,

How do I send a private message?
Thanks,

[Kal_Lam]

Hi @Lavinia,

You could send a private message to a user in the community forum as follows:

Option 1: Sending a private message

Step 1: Select the Reply button as boxed in red below.

Step 2: Select the Reply button once again, but now from this place, as shown in the image below.

Step 3: Now select New Message as shown in the image below.

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Option 2: Sending a private message to me

Step 1: Click on my username Kal_Lam.

Step 2: Then on the right, click the Message button.

Step 3: Type in your message.

[rhama111]

I’m having same issue. Comes up with “cannot send a personal message to that user”

[Kal_Lam]

@rhama111, you should now be able to send a private message. If you still have issues, please refresh your page.

[rhama111]

Thank you!

[hakan_cetinkaya]

@Ansam, it is strongly recommended to NOT share your username and password in a public forum.

[Ansam]

I try to send it as private but not it’s not working.Could you please let me know how to send it as private

[hakan_cetinkaya]

Hi @Ansam,

Just click on the username you want to send message to, then on the right you’ll see a message button. Click on it. You’ll send a message.

[Ansam]

Thank you so much Hakan. I have sent the private message and still wait for any solution

[wroos]

Hello @Ansam, @Lavinia,
Just a hint, please: You may always try the seach function of this forum, e.g. Search results for 'how do i send a private message' - KoboToolbox Community Forum.
(This question has been answered about 50 times in this community already.)

[RonaldSailer]

Thanks for the info. Answered all relevant questions.

[vckmwendwa]

Hello, I am currently missing all submissions. The devices used for data collection show that these submissions were successfully sent, but they are not appearing on the KoboToolbox server data section. Kindly assist.
Thank you in advance for your support.