How do i send a private message to a user in the community forum?

Hello there,

How do I send a private message?
Thanks,

1 Like

Hi @Lavinia,

You could send a private message to a user in the community forum as follows:

Step 1: Select the Reply button as boxed in red below.
Image 1

Step 2: Select the Reply button once again, but now from this place as shown in the image below.

Step 3: Now select New Message as shown in the image below.
Image 3

Have a great day!

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I’m having same issue. Comes up with “cannot send a personal message to that user”

@rhama111, you should now be able to send a private message. If you still have issues, please refresh your page.

Thank you!