I am writing regarding a critical issue with one of our projects in KoBoToolbox. By mistake, I edited and updated an existing form and linked it to a different project. Unfortunately, I do not have a downloaded copy of the previous versio
Hi @alihamza06690 and welcome to the community!
If you click on your form, go to FORM tab and click on show full history, you can see all the previous versions of your form. From there you can clone a version you prefer and download it afterwards.
1 Like
the main issue is that I am unable to clone any previous version. Even after opening the FORM tab and using “Show full history,” the clone option does not create any new project, and no download option appears.
Thank you for your continued support.
Hi @alihamza06690,
Yeah, apparently there is a bug regarding to cloning old version, and the core team is working on a fix:
Hope they solve it soon
1 Like
Please let me know if there is an estimated timeframe for when this bug will be fixed and the issue will be fully resolved?
@alihamza06690, thank you for your patience and understanding. Kindly please be informed that the fix has already been made and will be merged into production next week. We will update you once the merge is completed.
1 Like
@alihamza06690, we are pleased to inform you that the issue has been resolved. Our apologies for the inconvenience caused!
Dear Kalyan,
I would like to express my sincere gratitude to you and your entire team for resolving my issue. Your support, patience, and timely assistance are truly appreciated.
Thank you for your continuous efforts and for keeping me updated throughout the process. I am very grateful for the help provided in restoring my project.
1 Like
