Retrieving accidently deleted data

Hi there,

By any chance, is there a way to retrieve accidently deleted data. I have accidently deleted our project that has a submission of 4000+. I really need your assistance please.This data submission is worth of so many effort. If anyone can please help me. I just deleted the data today 15th of August 2025 at 8.00pm in Kiribati time.

Thank you.

Hi there

Kindly seek assistance with the community that I have accidentally deleted our project and all our submission was deleted too. We have collected 4000+ data and this means alot to our project. Please if someone help me assist with this.

I can provide you with more info if neccessary. Looking forward to your assistance. Thank you.

Hi @kcdriproject_25, welcome to the community.

Is this the same post with this one:

Please avoid posting the same issue twice. Someone from the core team will see your post and try to support you.

Apologies, yes it’s the same issue.

On the server side lets wait for the core team
However, if you still have the devices which you used for data collection you can mannualy copy the collect directory and use ODK BRIEFCASE to process the data

Thank you for your response but I have received assistance on the same day of the issue. Thanks for your kind consideration.

Thanks & regards,
Cilia

Welcome to the community, @kcdriproject_25! Could you kindly share with me the following details through a private message so that I can have a closer look at your case?

  • Username
  • Server
  • Project name that was accidentally deleted

Note: You could share with me a private message as outlined in the post discussed previously:

Hi team, please be advised that problem have been solved . I’m sorry that I didn’t let you know this sooner. It was solved right on the day of the issue faced.
Thanks for your kind consideration, is highly appreciated.

Thanks and regards,
Cilia

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Currently, I have the same issue. But I can’t find the private message to you. So how can I contact you or the core team?

Hi Dontrey,
Thank you so much for your concern. The team have already sorted out the issue and I have all my data restored back.

Thank you.

Regards,Cilia

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Welcome to the community, @Dontrey! Please feel free to reach us support@kobotoolbox.org to see if we can retrieve your deleted projects.

Thank you, I’ll reach out to the provided address.

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