Good day sir,
I could see you have been a great contributor to the Kobocollect community, thanks so much for your support.
For about 5 days now, I have a particular form on Kobocollect with about 14000 submissions. When people request to get the blank form, the form comes up with other available forms, when selected to get selected, I could get all other forms while this particular one failed. We have tried this with many other phones at different locations, this same issue persists.
I will need your expertise to advise me and guide me about the possible cause.