Select_one is not working while editing form submissions

stephanealoo · October 9, 2020, 7:42pm

Hi @qahmadzai
Can you check whether the response value for yes is Yes or it is a yes?

Stephane

qahmadzai · October 10, 2020, 4:08am

In the choices sheet “yes” it’s all lower case.
the problem is that it’s working fine while submitting a new form,
But not while editing the existing submission.

Kal_Lam · October 10, 2020, 9:41am

Could you provide me the _id for the submission that is having issue. Maybe it would be easy for us to have a closer look at the same.

qahmadzai · October 10, 2020, 10:05am

Dear Kal_Lam,

here is the _id.
instance_id = f7d624e4-5bbf-4985-846d-2827f04142ec

qahmadzai · October 11, 2020, 4:43am

Dear Kal_Lam,

Please I’m waiting for your response.

Kal_Lam · October 11, 2020, 5:39am

Could you kindly provide us the _id as shown in the image below:

This should be more easy for us to track your case.

qahmadzai · October 11, 2020, 5:34pm

Here are the _id

68279674
69884978
69889876

Kal_Lam · October 12, 2020, 5:21am

Do you see this error message while loading your form to edit the submission:

qahmadzai · October 12, 2020, 5:27am

Yes in this one “68279674” but in all of them, would you please tell why we get this error too.

Kal_Lam · October 12, 2020, 5:34am

Yes, i tested this with 68279674. Do you get an error message with other _id too?

qahmadzai · October 12, 2020, 5:38am

No, I do not get an error with other _id's.

qahmadzai · October 14, 2020, 4:39am

Please sir, We are waiting for your response.

qahmadzai · October 18, 2020, 4:20am

Hello, Kal Lam sir did you find what is wrong with the form.

joelrhine · October 26, 2020, 1:09pm

Hi @Kal_Lam @stephanealoo,

@qahmadzai and I are on the same team and we are still trying to solve this issue. Is there any other way we could go around to solve it? The same error is consistent in all the forms. could it possibly be a bug?

Please help.

Best,
Joel.

stephanealoo · October 26, 2020, 6:30pm

Hi
Just to be clear, does this error now affect all the forms and not only the form response with the initial ID 68279674?

Stephane

Kal_Lam · October 27, 2020, 9:16am

Hi @joelrhine, @qahmadzai,

Seems like you have put true under the required column for the begin_group as well as begin_repeat which is not needed.

Try removing the true from the same and see if it solves your issue. Kindly please let us know what happens!

qahmadzai · November 2, 2020, 5:21am

Hi @Kal_Lam,

We made the changes, but unfortunately it’s still not working.

Kal_Lam · November 2, 2020, 5:34am

Hi @qahmadzai,

Did you try this out in a new survey project or on the existing one? Could you also explain us what is not working now?

qahmadzai · November 2, 2020, 8:46am

Hi @Kal_Lam,

I think we have solved the problem by just putting the repeat_group inside begin_group. and move the condition from the repeate_group to the beagin_group.

Kal_Lam · November 4, 2020, 2:22pm

Thank you @qahmadzai for sharing the solution with the entire community! All the discussions that has happened in the community should help other users with similar issues.