Select one or many from external file question type

I follow the procedure. The upload of the form and the CSV file is ok.
When i try to use the new procedure. I see the name of the CSV file but not the list of the contain of the CSV file?
Any idea?

King Regards

Hi @jmgtoolbox,

Would you mind following the steps as provided in the support article Select one or many from external file question type.

For reference, you could use the attached xlsform & csv file at your end:
select_one_from_file.xlsx (10.5 KB)
fruits.csv (522 Bytes)

For further support you could also see the forum discussion that happened earlier:


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Thank you Kal

I try and i come back with the follow-up

Have a nice day

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Hi Kal,

Can you please assist? I am trying to test out the select one from file but i keep having the error below even after crosschecking my work with the files you placed on here.

Hi @Jumai,

Did you use the file that i shared?


Yes i did.

I replicated my file based on your files that you shared.

Hi @Jumai,

Could you share your xlsform and the csv file (if it’s sharable) so that we could have a look at our end.


centreids.csv (82 Bytes) register_supervisor.xls (62.5 KB)

Hi @Kal_Lam, these are the files i am working with.

Hi @Kal_Lam,

I’ve just tried to test the select one from file functionality with the files that you have provided, but unfortunately Kobo returns and error message upon uploading the XLS form.

Does anyone here have any thoughts on what could cause this?



Hi @KBorn,

Welcome to the community! Unfortunately, we are unable to see the error message you are seeing at your end. Would you mind uploading them again so that we are able to see them too.

Have a great day!

Thanks @Kal_Lam, it’s good to get involved.

Apologies for not uploading the picture properly. Still trying to wrap my head around the functionalities of this forum :grimacing:

Let me know whether it works now and what your thoughts on the issue are.

Hi @KBorn
Can I see this XLS file that you have?

Hi @KBorn,

Kindly please be informed that this is a known issue (which should not affect your data collection). However, i have once again flagged our developers on the same! Thank you for bringing this into our attention. Will let you know when this gets fixed in the system.

Have a great day!

Thanks for looking into the issue.

@stephanealoo - I am using the exact same XLS files that @Kal_Lam posted in his answer to the original question in this thread.

@Kal_Lam - it definitely does affect the data collection. Once you save the survey, the error message disappears but if I deploy the survey and try and use it in Enketo, the question to select from the external file does unfortunately not appear.

I hope that your developers can find the reason for this issue.


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Hi @KBorn,

Thank you for providing the redeployment issue. Yes, i tested it at my end and could also see that the select_one_from_file question disappears when you 1) edit and save your survey form and then 2) redeploy.

Than you once again for the added information.

Have a great day!