Dear community, I have read the article How to Edit or Delete a Single Submission ; however there is still a question remaining : it seems that the possibility to edit a form is only offered to the administrator. But for my case, I have received a form from a staff, however it is not complete, so i…

Welcome back to the community @saralo ! Maybe you could follow the steps outlined below to share a link to your colleague who happened to submit you an incomplete form (or say even a form that had some data inconsistencies): Open your survey project. Go to SETTINGS>Sharing. Check Anyone can view th…

Have you used the link once or more than once? If it’s more than once, you will be seeing the issue.

Dear Kal, I hope your are doing well. I am just getting back from holidays and i retried the same process that you exaplained to me : i ask a colleague that never filled the form to do so than when i received it i saw some informations missing so followed the process you explained and re send the f…

A quick check. Try opening a survey project in a browser (say browser 1 e.g. Chrome). Click the pen like edit button and then open the form to edit. Now copy the URL of your form that is ready to edit and then open it in a different browser (say browser 2 e.g. MS Edge). You should be able to edit an…

Dear Kal, Thanks for the tip. However, still the same problem : same error message or the page just keep on loading… Thanks

OK, could you open it for the first time?

Would you mind trying it again by clearing the cache of your browser?

Dear Kal, I cleared my browser and unfortunalty still the same error message … That’s the link : https://ee.humanitarianresponse.info/edit/Dw0fNCXD?instance_id=321ff3b5-8daf-4e4d-97bd-accd4deeb873&return_url=false Best. Sara

OK, could you provide me the _id for this case. Will have a look at it from your user account.

Dear Kal, The document is Fiche d’activité - XAMZ17 Programme SAHEL My id : xxxxxxx Password : xxxxxxx Best. Sara

Sending back the link to the person who filled the form for completion

User Support Data Collection

nat January 26, 2021, 3:16am 29

@saralo please note there is also a conversation on the below post with some helpful tips from UNHCR re a different way of retrieving KoBo records for editing: