Server Error (500) from NL

User Support Account Issues
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1

Dear all,

As a loyal user, I am running the last weeks into the problem that after logging in on KoBoToolbox, I receive a blank page with the message of a ‘Server Error (500)’. I can’t figure out why I am receiving this message. Do you have any tips on this?

Best wishes

2

Welcome back to the community, @maarten! We will get back to you once we resolve this issue.

3

@maarten please be informed that the issue has been fixed and you should not see the Server Error (500).

4

Thank you so much

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