Server error (500) unable to deploy form

I created a new form today and was in the process of deploying it. However, I have been trying for the last 5 hours to deploy the form and have been met with the error message:

unable to deploy

if this problem persists, contact support@kobotoolbox.org

Server error (500)

Something went wrong when trying to process your request.

I tried reaching out to the support helpline but the response I got was to come to the community forum because I’m on a community plan so here I am.

I would greatly appreciate any insight into how I could resolve this issue. I’ve removed all images from my form and I’ve kept it as simple as I can but I keep getting met with the same error message every time I’ve tried to deploy the form. Thoughts??

Welcome to the community, @Akettner! You could always validate your XLSForm through this online validator? The online validator should help you identify any syntax issues that are affecting the form deployment.

This post discussed previously should help you use the online validator.

Thank you @Kal_Lam . This is very useful. I will try use the online validator to see what the syntax error is in my form.

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