Server Error 500 - Unable to login

User Support Account Issues
1

Hi, I’m unable to login to my account. I get Server Error (500). Is the server down for https://kc.humanitarianresponse.info/

2

We will get back to you when we resolve this issue.

3

The issue has been fixed, @fsimon23!

2 Likes
4

Thank you so much.

2 Likes
5

Hello,
I am having this same issue now.
Thanks,
Amanda

6

Hi @zombitsesurveys
Welcome to the community forum,
Could you please confirm which servers you are using and send a screenshot of the error you are seeing?

Stephane

1 Like
7

Thank you! Yes I am using the humanitarian server and when I login I just get a blank screen that says Server Error (500) in the top left corner.

8

Hi @zombitsesurveys, we apologize for the break in service! We are investigating now :pray:

1 Like
9

Thank you!

1 Like
10

Hi @zombitsesurveys, please note that service should now be restored :+1:

1 Like
11

Thank you!

2 Likes