Welcome to the community, @theinhtikesan! You are trying to access your account from the Global Server. Try using the EU Link https://kc-eu.kobotoolbox.org instead of using this link https://kc.kobotoolbox.org. That should solve your issue.
Welcome to the community, @theinhtikesan! You are trying to access your account from the Global Server. Try using the EU Link https://kc-eu.kobotoolbox.org instead of using this link https://kc.kobotoolbox.org. That should solve your issue.