Server very slow

User Support Account Issues
1

Hi,
Server https://kobo.humanitarianresponse.info/ is very very slow when I upload a XLSFom to replace an existing survey…in some case the uploading process stops…without error information
It’s not a problem witjh XLSform …I tested it off Line
Thks for your support
Thierry

2

@thierrylairez, is it the same today too? Could you kindly update?

3

Hi,
Yes …allways very slow.
T

4

@thierrylairez, how big is your survey form (how long is your questions)?

6

Arround 90 short questions. It’s better today…
.

7

It’s very slow again…more than 5 minutes to upload a file if 350kB size…
I think that the server is downgraded

8

@thierrylairez, could you also share with us a screenshot of what your screen looks like? Maybe that would be helpful.

9

image
image719×390 12.3 KB

…during more than 5min

10

@thierrylairez, how many questions does your XLSForm have? Seems like it has a lot.