Sharing the Project

Dear KoboToolbox Community,

I tried to share my project with one of my colleagues. Although I changed my settings to “ask permission for authentication”, the system does not allow to share the project. When I enter the other account name, the warning of “the account does not exist” occurs. I checked the account name and there is no problem with my colleague’s account.

Could you please help me with this issue?

Thank you very much in advance.

Welcome back @ranaceylandag,

Can you check if the user and the form you’re trying to share is in the same server?

1 Like


We are using the same.

Thanks for asking.

@ranaceylandag, would you mind sharing with me the following information through a private message so that I could have a closer look at your case:

  • Username (yours as your as your colleagues)
  • Project name
  • Server

Note: You could share with me a private message as outlined in the post discussed previously: